Survey Vendor Application Process
- Review the minimum business requirements for survey vendors and confirm your organization meets these requirements.
- When the vendor application period is open, complete the participation application. Include, in detail, all subcontractor relationships. Fully document how you’ll fulfill the minimum survey vendor business requirements. Submit your application to the CAHPS for PQRS Survey Project Team during the registration period. Survey vendor participation for the 2020 survey administration period was open from April 4, 2020 to April 21, 2020.
Step 2 – Vendor successfully completes training
- Approved applicants (vendors’ and subcontractors’ key staff) must participate in a webinar-based training and pass a quiz at the end of the training session. This training covers the procedures, requirements and timeline that vendors need to follow for survey administration and data reporting.
Vendors whose applications are approved, successfully participate in training and pass a quiz at the end of the training session can become approved vendors. The final list of approved CAHPS for PQRS Survey vendors is now available on the Approved Vendor List page.
Approved vendors must follow the procedures in the CAHPS for PQRS Survey Quality Assurance Guidelines to maintain their status as a CMS-approved vendor.